Last Updated: November 30, 2023

This Privacy Policy describes how Intermountain OM Holdings dba Intermountain Rigging and Heavyhaul, and our subsidiaries and affiliated companies (collectively, “Intermountain,” “we,” or “us”) collect, use, and disclose information about you. This Privacy Policy applies to information we collect when you access or use our websites and other online products and services at irhusa.com (collectively, our “Services”), or when you otherwise interact with us, such as through our support channels or on social media pages. We may provide different or additional notices of our privacy practices with respect to certain products or services, in which case this Privacy Policy will not apply.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

If you are a California resident, please see the additional “California and Other State Privacy Information” section.

Contents

Notice of Collection of Information
Use of Information
Disclosure of Information
Advertising and Analytics
Transfer of Information to the United States and Other Countries
Your Choices
California and other State Privacy Information
Contact Us

NOTICE OF COLLECTION OF INFORMATION

The information we collect from you varies depending on the way you interact with us and our website. When you engage or simply browse on our public website as a consumer to learn more about us (“Consumer”), the information we collect and use is different from the information we collect if you are a Intermountain business customer (“Business Customer”) and interact with us in a commercial capacity to purchase one of our products. Furthermore, if you interact with our Services in connection with an employment application (“Employment Applicants”), we may collect other information specific to your application for employment. Below, we describe the different ways we might collect information from you.

Information You Provide to Us

We collect information you provide directly to us.

Consumer

Intermountain provides commercial products and services to other businesses, and so, we do not engage with Consumers in their personal capacity. Consumers, however, can browse our website, but any forms or information we collect are limited to those interacting with us through their company or business, and Consumers do not provide their personal information to us.

Business Customer

If you are a Business Customer, we collect certain personal information from you and/or your authorized users in order to facilitate our business relationship with you and provide you our commercial products and services (collectively, “Business Customer Information”). The Business Customer Information we may collect from you and/or your authorized users includes:

  • Identifiers and California Customer records, such as name, business name, job title, email address associated with your business, postal and billing address, and phone number
  • Commercial information, such as records of products or services purchased, obtained or considered, or other purchasing or consuming tendencies
  • Audio or visual information, such as call recordings or CCTV recordings when you are on our property

Employment Applicants

We collect personal information you provide in connection with your employment application. Not all requested information is required, however, and we specifically indicate what information is required in order to submit your employment application. The personal information you provide could include:

  • Identifiers, such as your name, address, e-mail, and phone number, and CDL driver’s license status (if relevant)
  • Characteristics of protected information, such as age, race, ethnicity, and disability information
  • Professional or employment-related information, such as your education and employment history
  • Sensitive Personal Information, such as driver’s license number, race, ethnicity, health information, and union membership information

Information We Collect Automatically

We automatically collect certain information from those who interact with our services, including Consumers, Business Customers, and Employment Applicants, which includes the following Internet and Other Electronic Network Activity Information:

  • Activity Information: We collect information about your activity on our Services, such as your interaction with our email messages, including whether you opened, clicked on, or forwarded a message.
  • Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
  • Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.

Information We Collect from Other Sources

We obtain information from other sources. For example, we may collect information from identity verification services, third party recruiting services, and from recruiting events or conferences. This information includes name, email address, and job title.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are interested in certain services based on your browsing behavior.

USE OF INFORMATION

We use the information we collect to help provide you with the appropriate services, products, and equipment to meet your needs. We also use the information we collect to:

  • Provide, maintain, improve, and develop new products and services, including to debug and repair errors in our Services;
  • Personalize your experience with us;
  • Provide you with waivers and other relevant agreements;
  • Send you technical notices, security alerts, support messages, and other transactional or relationship messages;
  • Communicate with you about products, services, and events offered by Intermountain and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
  • Monitor and analyze trends, usage, and activities in connection with our products and services;
  • Personalize the advertisements you see on third-party platforms and websites (for more information, see the Advertising and Analytics section below);
  • Personalize the advertisements you see when you use our Services based on information provided by our advertising partners;
  • Review your application for employment and consider you for roles you applied for or other roles that might interest you;
  • Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Intermountain and others;
  • Comply with our legal and financial obligations;
  • Create de-identified, anonymized, or aggregated information; and
  • Carry out any other purpose described to you at the time the information was collected.

DISCLOSURE OF INFORMATION

We disclose personal information in the following circumstances or as otherwise described in this policy:

  • We disclose personal information to vendors that access personal information to perform work for us, such as companies that assist us with web hosting, shipping and delivery, payment processing, fraud prevention, customer service, and marketing and advertising.
  • We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Intermountain, our users, the public, or others.
  • We disclose personal information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • We may disclose personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • Personal information is disclosed between and among Intermountain and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.
  • We disclose personal information with your consent or at your direction.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

ADVERTISING AND ANALYTICS

We engage others to provide analytics services and serve advertisements across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Intermountain and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.

We also work with third parties to serve ads to you as part of customized campaigns on third-party platforms (such as Facebook and Instagram). As part of these ad campaigns, we or the third-party platforms may convert information about you, such as your email address and phone number, into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.

TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES

Intermountain is headquartered in the United States and we have operations and vendors in the United States and other countries. Therefore, we and those that perform work for us may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law.

YOUR CHOICES

You may update and correct certain information about you or ask us to delete certain information by calling (800) 334-2409 or sending an email to info@irhusa.com, but note that we may retain certain information as required by law or for our legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

CALIFORNIA AND OTHER STATE PRIVACY INFORMATION

The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) affords consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.

California Consumer Privacy Act

Disclosure of Personal Information
In the preceding 12 months, we have disclosed the following categories of personal information for business purposes described above in the Disclosure of Information section to the following categories of recipients:

Category of Personal InformationCategories of Recipients
  • Identifiers
  • California Customer Records
  • Commercial Information
Service providers, such as web hosting and cloud storage providers, customer support services providers, customer feedback services providers, data analytics providers, fraud prevention services providers, advertising and marketing partners, benefits administrators, payroll processors, personnel management providers, legal service providers, IT and security providers.
Protected classification characteristics under California or federal lawService providers, such as benefits administrators, payroll processors, personnel management providers.
Internet or other electronic network activityService providers, such as web hosting and cloud storage providers, customer support services providers, customer feedback services providers, data analytics providers, fraud prevention services providers, advertising and marketing partners, IT and Security Service Providers.
Sensitive Personal InformationService provider, such as benefits administrators, payroll processors, personnel management providers, legal service providers.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. We retain personal information for as long as necessary to carry out the purposes for which we originally collected it and for other purposes described in this Policy.

California Sales and Sharing of Personal Information

California law requires that we provide transparency about personal information we “sell” or “share.” “Sale,” for the purposes of the CCPA, broadly means scenarios in which we have disclosed personal information with partners in exchange for valuable consideration, while “sharing” means we have disclosed information to a third party for cross-context behavioral advertising. In addition, the CCPA has been interpreted to deem this “sharing” to also be a form of “sale.” Accordingly, in the preceding twelve (12) months, Intermountain has “sold” or “shared” your personal information to or with third parties for cross-context behavioral advertising, such as targeting of advertising to you based on your personal information obtained from your activity across businesses, websites, apps, and services other than our Services. See the Advertising and Analytics section above for more information about behavioral advertising. See Privacy Rights below to learn how to opt out of these activities.

We do not knowingly sell personal information about consumers under the age of 16.

Intermountain has shared, sold, or used for targeted advertising the below information with the following category of third parties.

Categories of Personal Information “Shared,” “Sold,” or Used for Targeted AdvertisingCategories of Third Parties
  • Identifiers
  • Commercial Information
  • Internet and electronic network activity information (including information from cookies)
Advertising and marketing partners

Privacy Rights

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose, (2) request correction of your personal information, (3) request deletion of your personal information, (4) opt out of any “sales” or “sharing” of your personal information that may be occurring or uses of your personal information for targeted advertising, and (5) not be discriminated against for exercising these rights. You may make these requests by calling (800) 334-2409 or sending an email to info@irhusa.com. You can opt out of sales, sharing, or targeted advertising via the ‘Your Privacy Choices’ link at the bottom of this page. If we need to verify your request, we will do so by asking you to provide information related to your recent interactions with us.

Opt-out Preference Signals

Some browsers allow you to enable privacy-controls in the browser’s settings to automatically signal your opt-out preference to the websites you visit (e.g., Global Privacy Control). We honor Global Privacy Control signals as a valid request to opt-out of the sharing of information linked to your browser. Please be aware, however, that opt-out preference tools are limited to the browser or device you are using. Also, to maintain your privacy preferences, your browser may save some information in its cookies and cache, and if you clear cookies, you may remove your opt-out preferences so that you may have to opt-out again.

If we receive your request from an authorized agent and they do not provide a valid power of attorney, we may ask the authorized agent to provide proof that you gave the agent signed permission to submit the request to exercise rights on your behalf. In the absence of a valid power of attorney, we may also require you to verify your own identity directly with us or confirm to us that you otherwise provided the authorized agent permission to submit the request. If you are an authorized agent seeking to make a request, please call (800) 334-2409.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at (800) 334-2409.